Effective Date: May 28, 2025

Welcome to E-learning Institute. These Terms and Conditions govern your use of our website (e-learninginstitute.co.za) and your purchase of our online courses, eBooks, and manuals. By accessing or using our services, you agree to these terms. Our goal is to provide a clear, fair, and secure experience so you can focus on learning and achieving your goals. Please read these terms carefully.

1. Acceptance of Terms

By using our website, creating an account, or purchasing products, you agree to these Terms and Conditions, our Privacy Policy, and our Refunds and Returns Policy. If you do not agree, please do not use our website or services.

Why It Matters: These terms ensure a fair and transparent relationship, so you know what to expect when learning with us.

2. Use of Our Services

Our website offers online courses, eBooks, and manuals for personal and professional development. You agree to:

• Use our services for lawful purposes only.
• Create an account with accurate information and keep your login details secure.
• Not share, resell, or distribute our content without permission (see Intellectual Property below).
• Not attempt to access our systems or content unlawfully (e.g., hacking or unauthorized downloads).

Why It Matters: These rules protect the integrity of our services, ensuring you and other learners have a secure experience.

3. Purchases and Payments

When you purchase a course, eBook, or manual, you agree to:

• Pay the listed price, including any applicable taxes, through our secure payment gateway (e.g., Payfast).
• Receive instant access to digital products upon successful payment, subject to our Refunds and Returns Policy.
• Provide accurate billing and contact information for processing payments.

Why It Matters: Clear payment terms ensure a smooth purchase process, letting you start learning without delay.

4. Intellectual Property

All content on our website, including courses, eBooks, manuals, videos, text, and graphics, is owned by E-learning Institute or our licensors and protected by copyright and intellectual property laws. You are granted a non-exclusive, non-transferable license to access purchased content for personal, non-commercial use. You may not:

• Copy, reproduce, or distribute our content without written permission.
• Share access to courses or materials with others.
• Use our content for commercial purposes, except through our reseller program.

Why It Matters: Protecting our content ensures we can continue delivering high-quality learning materials for you and others.

5. Account Responsibilities

To access our courses, you may need to create an account. You are responsible for:

• Keeping your account details and password confidential.
• Notifying us immediately of any unauthorized access to your account.
• Ensuring your contact information is up-to-date for course access and support.

We reserve the right to suspend or terminate accounts for misuse or violation of these terms.

Why It Matters: A secure account ensures you have uninterrupted access to your learning materials.

6. Refunds and Returns

Our digital products (courses, eBooks, manuals) are subject to our Refunds and Returns Policy. Refunds are available within 7 days of purchase if less than 10% of the content has been accessed, or in cases of technical issues or non-delivery. Please review the policy for full details.

Why It Matters: Our refund policy gives you confidence to try our courses with minimal risk.

7. Corporate Training and Reseller Program

For corporate training or bulk purchases, additional terms may apply as outlined in your agreement. Participants in our reseller program must comply with separate terms provided upon enrollment. Contact us for details.

Why It Matters: Clear terms for businesses and resellers ensure tailored solutions that meet your needs.

8. Limitation of Liability

E-learning Institute provides content “as is” and makes no warranties about its suitability for specific purposes. We are not liable for:

• Losses or damages from using our website or content, including indirect or consequential losses.
• Technical issues beyond our control (e.g., internet outages or device failures).
• Inaccurate or outdated information, though we strive to keep content current.

Our liability is limited to the amount paid for the product or service, as permitted by law.

Why It Matters: These limits ensure we can offer affordable, high-quality content while protecting our operations.

9. Termination

We may suspend or terminate your access to our website or services if you violate these terms, engage in unlawful activity, or misuse our content. You may close your account at any time by contacting us.

Why It Matters: This ensures a safe and fair environment for all users.

10. Governing Law

These Terms and Conditions are governed by the laws of South Africa. Any disputes will be resolved in the courts of Gauteng, South Africa.

Why It Matters: Clear legal jurisdiction provides certainty for both you and us.

11. Updates to These Terms

We may update these terms to reflect changes in our services or legal requirements. We’ll notify you via email or a website notice before changes take effect.

Why It Matters: You’ll always know the rules governing your use of our services.

12. Contact Us

Have questions about these terms or our services? Reach out to us:

• Email: Lizette@e-learninginstitute.co.za
• Phone: 0815123647

Why It Matters: We’re here to answer your questions and ensure a smooth learning experience.